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Site Administration – authorized employees who manage the Site, acting on behalf of "Skywell Software", organizing and (or) carrying out the processing of personal data, as well as determining the purposes of processing of personal data, the composition of personal data to be processed, the actions (operations) performed with personal data.
Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an email, location data, telephone number, or more factors specific to that natural person.
Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction
Confidentiality of personal data is a mandatory requirement for the Site Administration or for other persons who have access to personal data to prevent their dissemination without the consent of the personal data subject or the presence of other legal grounds.
The Site user (User) – a person who has access and using the Site "Skywell Software" through the Internet.
Cookies – a small piece of data sent by the web server and stored on the User's computer that the web client or web browser sends to the web server each time in the HTTP request when they try to open the page of the corresponding site.
IP-address – a unique network address of a node in a computer network built on the IP protocol.
1.3. Using the services, you acknowledge that Skywell Software will use your information in Ukraine and any other country where Skywell Software operates. We will share personal information only with those countries that are permitted by law to transmit personal information, and we will take steps to ensure that your personal information continues to receive adequate protection.
2.1. During the provision of our services, we collect or receive your personal information by filling out the feedback form on the Site, which includes the following information:
2.1.1. name and surname of the User;
2.1.2. contact phone number of the User;
2.1.3. e-mail of the User.
2.2. Automatic information collection: Skywell Software receives and records information about the IP address with a large number of attempts to enter the administrative panel incorrectly. This is done to protect the Site from possible hacking attempts.
2.3. Location information: we can collect information about your use of the services for advertising, analytics, content maintenance and service protection, including your IP address, browser information (including information sources), device information and location information (if turned on by you) provided by your device.
2.4. Information for analytics: We use data analytics to provide site functionality and improve services. We use analytics software for understanding the Site’s functionality. This software can record information, for example, how often you visit the Site, what happens in applications, aggregated usage, performance data, application errors, debugging information and source of opening the Site. We do not link the information stored in the analytics software with any personal information that you send.
3.1. We know that Users of our Site value the control over their personal information, so Skywell Software gives you the opportunity to provide, edit or delete certain information, and also choose how we will contact you. You can change, correct or delete information by contacting us at email@example.com.
3.2. You can also monitor the receipt of messages from Skywell Software using tools in e-mails. Skywell Software can send you messages about services or our activities. Some of these messages are necessary, since they are service messages (for example, organizational or legal notices). Others are not mandatory messages, for example, newsletters.
4.1. When you use the Site, we collect, use, share and otherwise process your personal information, as described in this Policy. We rely on a number of legal grounds to use your information this way. These legal grounds include:
• You have agreed to processing, which you can withdraw at any time;
• Necessary for our or third parties’ (such as visitors, members or partners) legitimate interests;
• You directly publish information.
Please note that we rely on your consent:
- To send marketing messages;
- To third-party data exchange related to advertising, if applicable;
- Use of location data for promotional purposes.
4.2. When we process your information on the basis of legitimate interests, we do the following:
Providing and improving our services: we can use your information to improve and customize our services, including sharing your information for such purposes. We do it in order to improve our services for our Users.
Keeping our services safe and secure: we can also use your information to ensure safety and security, including sharing your information for such purposes, including strengthening our community's protection from spam, harassment, intellectual property infringement, crime and security risks of all types.
We respect your privacy. Skywell Software will not disclose your name, email address or other personal information to third parties without your consent, except as provided in this Policy.
We use your information to provide and improve our services and products, for targeted online and offline marketing, to contact members or interested parties and for general research and comprehensive reporting.
Affiliated companies: Skywell Software is associated with various enterprises and closely cooperates with them for a variety of purposes, including helping us to perform and improve the services.
Aggregate information: Skywell Software can share information with business partners, but it will be aggregated and de-personalized so that personal information is not disclosed.
Service Providers: Skywell Software may also engage third-party companies and individuals (such as analysts and security service providers) to help us manage, provide and sell the services. These third parties have limited access to your information, can use your information only to perform these tasks on our behalf and are not required to disclose or use your information for other purposes. Participation of service providers is often necessary for us to provide you with the services. In some other cases, these service providers are not absolutely necessary to provide the Services, but help us do it better, for example, by helping us to conduct research on how we could better serve our Users. In these latter cases, we have a legitimate interest in working with service providers to improve our services.
5.1. The security of your personal information is important to us. We comply with the generally accepted standards for the protection of personal information provided to us, both during the transfer and after its receipt.
Skywell Software encrypts your personal information using Secure Socket Layer (SSL) technology. Skywell Software follows generally accepted industry standards for the protection of personal information provided to us, both during the transfer and after its receipt.
6.1. Skywell Software will retain your information only as long as it is necessary for the purposes set forth in this policy or for providing you with the services. If you no longer want Skywell Software to use your information to provide you with the services, you can write us a request to delete your personal information. We also store log files for internal analysis. These log files are usually stored for a short period of time, except when they are used to ensure the security of the Site, to improve the functionality of the Site, or we are legally bound to keep them for longer periods of time.
7.1. You have certain rights regarding your information, which we process. If you want to manage, modify, restrict or delete your personal information, you can do so by contacting us at firstname.lastname@example.org. Upon request, Skywell Software will provide you with information on whether we retain your personal information. In some cases, when we process your information, you may also have the right to limit the ways in which your personal information is used. In certain circumstances, you also have the right to request the removal of your personal information. If you need additional help, you can contact Skywell Software via one of the channels listed below in the "Contacts" section. We will respond to your request within a reasonable time.
7.2. If we process your information on the basis of our legitimate interests, as described above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information if we do not have a legitimate reason to continue processing or where it is necessary for legal reasons. When we use your data for direct marketing purposes, you can always opt out using a link to unsubscribe from such messages.
8.1. If you have given your consent to our processing of your information and the use of the Services, you have the right to withdraw your consent. For example, you can withdraw your consent to email marketing using a link to unsubscribe from such messages. You can at any time withdraw your consent to our processing of your information and your use of the Services by sending an e-mail to email@example.com requesting your personal information to be deleted.
9.1. We may change or update this Policy from time to time. If we believe that the changes are significant, we will notify you by doing one or more of the following:
- Publication of changes on our Site;
- Sending you e-mail or messages about the changes.
We recommend that you regularly check and view any updates.
If you have questions:
Contact Skywell Software firstname.lastname@example.org.
Send an e-mail to Data Protection Officer of Skywell Software, at email@example.com.
Write to us at one of the following addresses:
In Ukraine: 03124, Kiev, st. Mykoly Vasylenka, 7, Skywell Software LLC.